KSIIA Round Donut Dog Bed (For USA)

• Calming Donut Design - This round dog bed equips 7 inch tall bolster which offers optimal head and neck support for our fur babies, provides a strong sense of security, helps reduce their anxiety, making this a perfect calming dog bed for cuddling up and burrowing. It is a great gift for our dogs/cats loving curling up.
• Luxurious Filling & Strong Support - The comfort dog bed is filled with high density polyfill, which provides excellent elasticity supporting and long-lasting recovery ability, comforts our pets with strong support to bones and joint, effectively relieves joint pain and arthritis, encourages deep and restful sleep, especially for puppies/kittens and older dogs/cats.
• High Quality & Easy Care - This fluffy dog bed is made of premium skin-friendly plush. It is warm and ultra-soft. The puppies and kittens will feel like sleeping in the arms of their mother. The dog donut bed is machine washable as a whole. Please wash it in gentle cycle with cold water, and then tumble dry with low heat only.
• Non-Skid & Multi-Purpose - The plastic dots on the bottom help prevent the puppy bed from moving when our pets step on or off, ensuring their safety. It works great not only on the floor, but also on the seat of the car, you can carry the pet bed during camping and traveling for your pet to stay comfortable.

Q：How long will it take to ship my bed?

A：All of our bed ships within 1 business day, or even same day! All orders ship via Ground Shipping by default, which can take anywhere from 2-7 business days to arrive at your door, depending on how far you live from the warehouse.

Q：Is it machine washable?

A：Yes it is! All you need to do is machine wash the cover on cold temperature, dry on low heat.

Q：Are the beds chew proof?

A：While all our beds are “tear resistant” meaning, it holds up better against digging and scratching than most types of dog bed covers, it’s not 100% chew proof for determined dogs.However - we don't get many reports of chewed up beds. That's partially because we do a good job of hiding the zipper and sewing the seams properly.

Q：How does the 1 Years Warranty Work？

A：Our 1 years warranty guarantees that your dog's bed will not flatten and will retain at least 70% of its shape or we will replace the foam for free! Just contact us with a picture and we'll have a new piece of foam for you in no time. Please note, the warranty does not cover damage to the bed covers or any damage caused by chewing.

Q：What if my dog won't use the bed?

A：While this is rare, every once in a while, a dog won't get used to their new bed. With the Ksiia Bed, since 2019, this has been roughly 1.2% of customers.In almost all cases, given enough time, an at-first skeptical dog will eventually warm up to their Ksiia Bed and fall totally in love. But if it never happens.... that's ok! It's why we give you a full 30 day at home trial. Take your time to try the bed. We want your dog to have every opportunity to get the health benefits gained by sleeping on their Ksiia Bed. If they never warm up to it though, just contact us, and we'll give you a full 100% refund along with a hearty "thank you" for trying our bed!

Returns Policy

You may return most new, unopened items within 30 days of delivery for a full refund. We'll also pay the return shipping costs if the return is a result of our error (you received an incorrect or defective item, etc.).

You should expect to receive your refund within four weeks of giving your package to the return shipper, however, in many cases you will receive a refund more quickly. This time period includes the transit time for us to receive your return from the shipper (5 to 10 business days), the time it takes us to process your return once we receive it (3 to 5 business days), and the time it takes your bank to process our refund request (5 to 10 business days).

If you need to return an item, simply login to your account, view the order using the "Complete Orders" link under the My Account menu and click the Return Item(s) button. We'll notify you via e-mail of your refund once we've received and processed the returned item.

Shipping

We can ship to virtually any address in the USA. Note that there are restrictions on some products, and some products cannot be shipped to international destinations.

When you place an order, we will estimate shipping and delivery dates for you based on the availability of your items and the shipping options you choose. Depending on the shipping provider you choose, shipping date estimates may appear on the shipping quotes page.

✔ 1 Year Warranty

Our 1 year warranty guarantees that your dog's bed will not flatten and will retain at least 80% of its shape or we will replace the foam for free! Just contact us with a picture and we'll have a new piece of foam for you in no time. Please note, the warranty does not cover damage to the bed covers or any damage caused by chewing.

Customer Service :support@ksiia.com